Effective Date: [Insert Date]
At Fresh Cleaners, we value your privacy and are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect your information when you interact with our services, including our website, online store, and customer support.
1. Information We Collect
We collect personal information when you use our services, place an order, or communicate with us. This may include:
- Personal Information: Name, address, email address, phone number, payment details.
- Order Information: Details about the laundry services you request, including types of services and items.
- Usage Data: Information about how you access and use our website, such as IP address, browser type, and usage patterns.
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders, including delivery of laundry services.
- Communicate with you about your orders, including updates, receipts, and promotions.
- Improve our services and website performance.
- Provide customer support and respond to your inquiries.
- Process payments securely.
- Comply with legal and regulatory obligations.
3. Data Security
We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information only in the following cases:
- With trusted service providers who assist in fulfilling orders (e.g., payment processors, delivery companies).
- As required by law or to protect our legal rights.
- With your consent for specific purposes.
5. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to improve user experience and gather information about site usage. You can control the use of cookies through your browser settings.
6. Your Rights
You have the right to:
- Access, update, or delete your personal information.
- Opt-out of marketing communications.
- Request information on how we use your data.
To exercise these rights, please contact us at the details below.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised date. Please check this page periodically for updates.
9. Contact Us
If you have any questions or concerns about our privacy practices, or if you wish to exercise your rights, please contact us at:
Fresh Cleaners
13 Fresh Lane, Suite 200
Toronto, ON M5A 1X1
Canada
Phone: +1 416-555-1234
Email: [email protected]